Auro Technology Limited is professional in aesthetic medical technologies.

The Company sells its products under three distinct brands, Auro Device, Auro Thread, and Auro Secret Dermal Filler.

We can provide you 365 days of service
We can provide you good quality products
We can solve your questions about the product
We can provide you a variety of payment methods
We can provide you a variety of modes of transport
We can track your cargo transport until you receive it
We can provide you the most reasonable price
We can provide you the best after-sales service !

Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.

Customs, Duties and Taxes
aurocn.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

aurocn.com offers 9-15 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, aurocn.com orders may experience delays. Depending on the carrier, your order may arrive on a weekend.

Multiple Shipping Addresses
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

RETURNS
30 Day Money-back and Return Policy
Your purchase at aurocn.com comes with a 30-day Return Policy. We offer a full refund for any product purchase from aurocn.com within 30 days from the date of receiving the product.
If you decide to return your product for any reason during this period, please follow our Return Policy:
Return Policy
For your return to be accepted you must meet the following return terms and conditions:
1. Contact our sales and we will give you the return instructions such as delivery address and invoice value. Return will be not be accepted if not following our instructions.
2. You MUST return the all unit in the ORIGINAL PRODUCT PACKAGING with the COMPLETE CONTENTS.
3. Use a TRACEABLE FORM OF SHIPPING such as a tracking number.
4. It is ESSENTIAL that your return is accompanied by either the purchase receipt or other PROOF OF DATE OF ORIGINAL PURCHASE.
If you have any questions concerning the money-back guarantee, please call us or email us.
Shipping Costs for Returns
Shipping cost is covered by each side. the buyer shall cover the cost of return. We will cover the cost of sending it back.
Refunds
Once we have received your returned item or items, we will credit your refund back to PayPal or your bank account. Please note that if you still have not received your refund in 14 working days, please contact us and our customer service team will be happy to assist you with any inquiries regarding your refund.
Receive the replacement or refund.
aurocn.com will arrange for reshipment or refund within 1-3 business days of receiving your returned items.
Please note that the returned item must be with its original packing and accessories. Use the shipping address provided by aurocn.com.
Note: Please provide a tracking number for return shipments. aurocn.com will not take any responsibility for lost or missing return shipments.